Refund policy
We accept returns and exchanges for both defective and non-defective products within 30 days of purchase.
Return Eligibility
To qualify for a return, items must be:
- New, unworn, and unwashed, with original tags and packaging.
- Shoes must be in their original box with no signs of use.
- Accessories (e.g., Wrist Wraps) must be unused and in original packaging.
Non-Returnable Items
- Water Bottles (for hygiene reasons).
- Final Sale Items (marked at checkout as non-refundable).
Return Process
- Contact us at info@gymperformancewear.com to request a return.
- Ship the return via mail to:
-
Gym Performance Wear Returns
5 Birchwood Boulevard, Deerpark, ACT, 3023, AU
Refund & Exchange Process
- Refunds: Processed within 10 days of receiving and inspecting the returned item. Refunds will be issued to the original payment method.
- Exchanges: Accepted for equal or lesser value items, subject to stock availability.
For any assistance, contact us at info@gymperformancewear.com or visit our store.
This policy complies with Google Merchant Center guidelines and does not affect your statutory rights under Australian Consumer Law.